Fame Podcast Host
Sean McIver is a Product Owner at MaxContact, responsible for ensuring that the customer's voice is accounted for in every step of the company's Agile SDLC framework.
Sean has worked his way up through the call centre industry, starting out as a customer service advisor to dialler manager at an award-winning outsourcing provider!
Putting his passion for people, exceptional customer service, and learning more about others' experiences to good use, Sean hosts Talk Time with MaxContact.
Ask me
- 1
What makes an exceptional customer journey?
- 2
How do you define customer experience?
- 3
What comes first: customer experience or employee experience?
- 4
What is the difference between customer experience, customer success, and customer excellence?
Book this host as your guest
This podcast host has been trained by our team of podcast ninjas. They know how to transform a podcast interview into an addictive piece of audio....