Question 1

What exactly do you do?

Accepted Answer

We offer unlimited podcast production with a 5-business-day or 3-business-day turnaround with show notes and transcripts, and 3 social clips.

Question 2

Will my podcast sound PERFECT?

Accepted Answer

That depends on your equipment and recording environment. We're only professional audio engineers.

Question 3

Can you advise me on the podcast equipment I need?

Accepted Answer

We most certainly can and are happy to help. Please get in touch via email: team@fame.so.

Question 4

How will I communicate with you?

Accepted Answer

You will communicate with the Fame Lite Team Leader via email or Slack (whichever channel you prefer) to submit episodes and provide feedback.

Question 5

How do I pay for the services?

Accepted Answer

When you choose your package you'll be prompted to pay via Credit Card for your subscription or package. We use Stripe as a credit card processor for the majority of our transactions.

Question 6

Is there a contract?

Accepted Answer

Nope. You don't have to make a long-term commitment to us and you may cancel at any time.

Question 7

Do you offer a 100% money-back guarantee?

Accepted Answer

Yes. If you aren't 100% satisfied, just ask for your money back within 10 days. We also offer a risk-free 7-day trial, so give us a try!

Question 8

Who do you work with?

Accepted Answer

We help you at any stage, whether you're just starting out, or if you've had an established podcast for years. If you're serious about podcasting, we're here to help.

Question 9

Unlimited, really?

Accepted Answer

Yeah! You can have unlimited tasks in your queue, but we'll only work on 1 at a time. If we've got extra time, we'll get it done early. If we're at the limit, expect delivery on the deadline - not sooner.

Question 10

Can you help set up my podcast?

Accepted Answer

We offer a variety of launch packages to shoot to suit your needs and would be more than happy to help you put your podcast together from the ground up! Please get in touch via email: brian@fame.so or schedule a meeting with us here.

Question 11

What is your turnaround time?

Accepted Answer

We provide a 5-business-day or 3-business-day turnaround time, with a maximum of 1 business day for any revisions.

Question 12

Is Fame Lite an end-to-end podcasting solution?

Accepted Answer

No, Fame Lite is not an end-to-end podcasting solution. It does not include a dedicated Account Manager for strategic advice, meetings with our team, guest sourcing & booking, or help with promotion. But if you're looking for help with podcast production it could be a great fit for you. For an end-to-end solution check out our full service here.

Question 13

How does the production queue work?

Accepted Answer

Fame Lite operates on a Single-Track Queue System using a First-In, First-Out (FIFO) basis. We focus on quality by working on only one episode per subscription at a time. A new episode enters active production only after the previous one is finalized and delivered.

Question 14

How do revisions work?

Accepted Answer

Revisions are provided at no additional cost with a 1-business-day turnaround. To keep things efficient, please submit revision requests as one consolidated list.

Question 15

I'm ready to get started but I have few more questions.

Accepted Answer

We'd be happy to answer those questions for you. Please get in touch via email: brian@fame.so or schedule a meeting here.

Question 16

Would I have an assigned member of your team, or just whoever is available?

Accepted Answer

We try and pair a pod with your show to have them get to know your requirements and style of editing. Every podcast is different.

Question 17

Can I cancel my plan anytime?

Accepted Answer

You most certainly can, you aren't locked into any long-term commitments. What's the process if I would downgrade or upgrade my plan with you? Just reach out to your project manager and he or she will help you downgrade or upgrade your plan that you have with us. We're here to help.

Question 18

I have a special situation, can you help?

Accepted Answer

Yes, if your show is shorter than most, longer than most or weirder than most (maybe you interview next to train-tracks… who knows?) we would LOVE to help. Book a time for us to learn more about it here.

Question 19

How and where do I send you the files to be worked on?

Accepted Answer

Once payment is processed, you will receive an onboarding email outlining the next steps and providing access to the tools you'll need to track your episodes. While we can work with any system, we typically provide a Google Drive link for your episodes and recordings.

Question 20

I'm ready to hire you for my podcast production. What are the next steps?

Accepted Answer

Next steps would be to have you choose your package that suits your needs and then follow the setup instructions to book your onboarding session. After that, you'll be on easy street with unlimited podcasting.

Question 21

Can you improve the quality of my recording?

Accepted Answer

Even though our audio producers are true experts, they aren't magicians. If the audio is just plain bade, no amount of time or skill will make it sound better and we'll let you know what is possible before proceeding further.

Question 22

Can you provide show notes and transcriptions?

Accepted Answer

Yes, we offer this as part of our core unlimited podcasting service.

Question 23

What are Standard Clips, and do you offer advanced editing?

Accepted Answer

Standard Clips are 90-second social media edits (with captions) designed to help your episodes go viral on Shorts and Reels. Want to level up? You can upgrade your three standard clips to our Advanced Edit package. This add-on features motion graphics, B-roll, and custom animations to give your content a high-production edge. View samples at fame.so/clips.

Question 24

Do you offer a referral program?

Accepted Answer

Email intro your referral to michael@fame.so or send a separate email asking to become a Fame Partner.

Question 25

Do I need to commit to a contract on the monthly plans?

Accepted Answer

You don't need to sign any contracts when working with us on a month to month basis.

Question 26

What is included in every episode?

Accepted Answer

Each processed episode includes: A fully edited video (up to 1 hour) for YouTube and Spotify. An optimized audio-only version. Show notes (summary and details). A full text transcript. 3 short-form social clips (vertical). 1 episode thumbnail (based on your provided template). Publishing to your chosen platform.

Question 27

What if I need an episode finished faster?

Accepted Answer

We offer Rush Processing for a $100 fee, which reduces the turnaround time to 1 business day, provided payment is settled upfront and all files are complete.

Unlimited Podcast Editing

Publish On Time. Build Your Audience. No Limits.

Professional Audio Engineering

Complete Solution

Deep Experience

Grow Your Audience

Optimization Specialists

On Time Guarantee

Happy Clients

Standard

$497/month

Inclusions

Rapid

$697/month

Inclusions

Here are some B2B businesses that we have grown

Frequently Asked Questions