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Meet Eric Müller, Product Engineering Associate Director at Work & Co, part of Accenture Song. With over 20 years of experience, he uncovers the secrets to building high-performing, resilient tech teams and optimizing agency-client relationships in tech projects.
Eric Müller, is an Associate Director focusing on Product Engineering and Digital Security at Work & Co, part of Accenture Song, where leads engineering teams and supported automated processes to deliver high-quality digital products for the past decade. With over 20 years of experience in engineering and security, Eric has worked across various industries including banking, social media, B2B, retail, fashion, and online gaming.
His extensive background includes significant roles at Wells Fargo Bank, Charles Schwab, Razorfish, and Mekanism, where he delivered award-winning projects for clients such as Microsoft, Business Wire, Anza, and Vibrant Planet. Eric fosters empathetic leadership and transparent communication to build resilient, high-performing tech teams.
An advocate for healthy agency-client collaboration, Eric involves partners early and often in the development process. His experience has proven that stronger client relationships result in better products. Beyond his professional achievements, Eric is an amateur photographer and baking enthusiast who loves discussing security.
Eric Müller, is an Associate Director focusing on Product Engineering and Digital Security at Work & Co, part of Accenture Song, where leads engineering teams and supported automated processes to deliver high-quality digital products for the past decade. With over 20 years of experience in engineering and security, Eric has worked across various industries including banking, social media, B2B, retail, fashion, and online gaming.
His extensive background includes significant roles at Wells Fargo Bank, Charles Schwab, Razorfish, and Mekanism, where he delivered award-winning projects for clients such as Microsoft, Business Wire, Anza, and Vibrant Planet. Eric fosters empathetic leadership and transparent communication to build resilient, high-performing tech teams.
An advocate for healthy agency-client collaboration, Eric involves partners early and often in the development process. His experience has proven that stronger client relationships result in better products. Beyond his professional achievements, Eric is an amateur photographer and baking enthusiast who loves discussing security.
Tech teams often struggle with burnout, information silos, and ineffective communication, leading to decreased morale, high turnover, and stagnant innovation. The industry’s focus on long hours over sustainable practices creates toxic environments where trust erodes, creativity suffers, and teams deliver mediocre results. Without transparent communication and empathetic leadership, companies face a costly cycle of constant hiring and missed opportunities.
On your podcast, Eric will share his proven strategies for building resilient, high-performing engineering teams through a culture of transparency and mutual respect. He’ll discuss practical approaches to fostering open communication, setting clear expectations, and promoting work-life balance. Listeners will learn how to implement effective practices like asynchronous work, inclusive decision-making, public channels over private messaging, and constructive problem-solving. The result? Teams that collaborate effectively, innovate freely, and consistently deliver superior results without burning out.
Many tech leaders, from startup to enterprise CTOs, grapple with implementing security measures that are secure enough for today’s digital products without derailing budgets or timelines. This challenge often leads to postponed security implementations, leaving valuable assets vulnerable to threats. Every day, the need for pragmatic, tailored security approaches becomes increasingly critical for protecting user data and maintaining company credibility.
In this conversation, Eric will guide your audience through practical strategies for effectively customizing security solutions that are right for their product and company. He’ll share insights on initiating productive client conversations about security needs, identifying cost-effective measures that align with specific product requirements, and implementing scalable frameworks. Listeners will gain valuable perspectives on balancing innovation with protection, ensuring their digital products remain both cutting-edge and secure.
Traditional agency-client relationships often suffer from miscommunication, misaligned expectations, and lack of real-time feedback, resulting in subpar digital products that fall short of business goals and user needs. Relying solely on periodic check-ins leads to disconnects between development teams and client requirements and often results in poor project outputs.
On your show, Eric will explore the benefits of deeply integrating clients into the development process in a way that makes everyone feel heard. He’ll discuss strategies for fostering daily collaboration, including inviting clients to standups and sprint planning, plus the advantages of embedded teams. Eric will share practical tips for implementing his time-proven collaborative model. The result? Better products, smoother handovers, and stronger client relationships.
Many organizations struggle to find the right balance in adopting generative AI tools, often swinging between over-reliance and under-utilization. This challenge leads to inefficient resource allocation, missed opportunities, and potential security vulnerabilities. Tech leaders need clear guidance on implementing these powerful tools thoughtfully and effectively across their organizations.
During this discussion, Eric will share his decade of experience to help your audience navigate the practical implementation of generative AI tools in their organizations. He’ll explore strategies for determining appropriate usage levels, from development environments to user-facing applications, while maintaining security and quality. Drawing from real-world successes and challenges, Eric will discuss how to leverage AI tools like GitHub Copilot effectively, address automation bias, and maintain the crucial human element in problem-solving. Listeners will gain practical insights for implementing AI solutions that genuinely enhance their teams’ capabilities while avoiding common pitfalls and unrealistic expectations.
If there is a specific topic you would like Eric to focus on during the interview that is not listed here, please do let us know.
We would be more than happy to run this by him to see if he is able to talk in detail and deliver value to your audience.