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Meet David Malan, DocuWare’s EMEA sales leader driving digital transformation through workflow automation, compliance, and sales excellence.
David Malan is VP of Sales EMEA at DocuWare, responsible for sales, pre-sales, and marketing activities across the United Kingdom and Ireland. With over 18 years of experience in document management and business process optimization, David is a trusted voice in helping organizations streamline operations and unlock scalable growth.
Since 2012, David has been focused on DocuWare’s Electronic Content Management solutions, enabling businesses to reduce operational friction, boost compliance, and future-proof workflows through intelligent document processing (IDP). He has supported countless teams in making digital transformation a tangible and profitable reality.
Beyond his current leadership role, David brings a sharp lens on what it takes to turn complex tech into simple, sticky solutions, particularly in high-stakes environments like M&A, enterprise software partnerships, and hybrid work enablement. With solid roots in both VC-backed and bootstrapped ventures, he speaks the language of both founders and operators, offering clarity, honesty, and results-driven insight.
David Malan is VP of Sales EMEA at DocuWare, responsible for sales, pre-sales, and marketing activities across the United Kingdom and Ireland. With over 18 years of experience in document management and business process optimization, David is a trusted voice in helping organizations streamline operations and unlock scalable growth.
Since 2012, David has been focused on DocuWare’s Electronic Content Management solutions, enabling businesses to reduce operational friction, boost compliance, and future-proof workflows through intelligent document processing (IDP). He has supported countless teams in making digital transformation a tangible and profitable reality.
Beyond his current leadership role, David brings a sharp lens on what it takes to turn complex tech into simple, sticky solutions, particularly in high-stakes environments like M&A, enterprise software partnerships, and hybrid work enablement. With solid roots in both VC-backed and bootstrapped ventures, he speaks the language of both founders and operators, offering clarity, honesty, and results-driven insight.
Hybrid work is here to stay but with it comes a mess of disconnected systems, scattered files, and overcomplicated processes. Many SMBs find themselves overwhelmed by tech they don’t understand and software that doesn't integrate smoothly. That’s where Intelligent Document Processing (IDP) comes in—not as another buzzword, but as a practical solution for restoring clarity and control.
On your podcast, David will unpack how IDP helps small businesses manage document chaos, reduce manual work, and build workflows that make hybrid work actually work. He’ll share grounded use cases where smart capture and automation delivered measurable ROI—proving that you don’t need a rip-and-replace strategy to make meaningful change.
In today’s saturated market, value-added resellers (VARs) aren’t just competing on features but also for trust, retention, and long-term wallet share. Too many operate on a project-by-project basis and miss out on building predictable revenue streams.
On your podcast, David will share how savvy partners are shifting from transactional deals to service-led models that drive recurring revenue. He’ll outline what makes a solution “sticky,” how to support post-sale value, and why DocuWare’s partner-first model helps smaller players build deep, defensible relationships with their clients.
Everyone’s talking about AI, but most SMBs are just trying to figure out what’s real, what’s noise, and what’s worth investing in. Between vendor promises and industry trends, decision-makers are experiencing AI fatigue, unsure which tools deliver practical value.
David offers a welcome sanity check. On your podcast, he’ll break down the difference between AI that helps and AI that hinders, with a focus on tools that enhance real-world workflows. Listeners will come away with a clear filter for evaluating AI solutions, plus a few cautionary tales of what not to buy.
If there is a specific topic you would like David to focus on during the interview that is not listed here, please do let us know.
We would be more than happy to run this by David to see if he was able to talk in detail and deliver value to your audience.